Cancellation Policy & Terms & Conditions

1Parasoly Cancellation Policy

1. General Guidelines:

All cancellations follow the Consumer Protection Law 5741-1981 and its regulations.

Terms of service apply once a reservation is made.

2. How to Cancel:

Phone: 972-54-5511884

In-Person: Visit our business location.

Email: ______________

Special Cancellation Policy for Disabled Individuals, Senior Citizens, and New Immigrants:

Guests who qualify under the following categories can cancel their reservations under specific

conditions:

Disabled Individuals: As recognized by the Equal Rights for Persons with Disabilities Law, 1988.

Senior Citizens: Those aged 65 and above.

New Immigrants: Those within five years of receiving their immigrant certificate or eligibility from

the Immigration and Absorption Office.

Conditions for Cancellation:

Cancellations must be made within four months of the transaction date or upon receiving the

transaction details. This is valid if there are at least 14 non-rest days before the accommodation date

and if there was communication (including electronic) between the dealer and the consumer. For

such cancellations, a fee will be charged, which is the lesser of 25% of the reservation value.

Guests from the above categories must provide proof of their status when cancelling, as per the

Consumer Protection Law.

Cancellation Fees (Excluding holidays and special events):

For cancellations made within 40 days but more than 14 days before your arrival, you will be

charged 30% of the total amount (your first payment).

If you cancel less than 14 days before your arrival, you will be charged the full amount.

To cancel, send a written notice either by fax or email. The date we received your notice is

considered the effective cancellation date.

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